Cand fiecare client este un client nou!

March 12th, 2016   •   no comments   

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“Orice industrie cu cifra de afaceri mare area mai multi clienti decat actuali clienti.

Aceasta situatie poate fi exploatata pentru extinderea bazei de clienti.”

 

When Every Customer Is a New Customer by Karel Cool and Petros Paranikas.

HBR – ISSUE MAY 2011


 

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